Alcohol & Drugs

100% non Alcohol and other drugs like Morphine, Heroin, Brown Sugar etc are not allowed.

Alcohol and other drugs like Morphine, Heroin, Brown Sugar, Charas-Ganja etc are not permitted anywhere within the hotel, including balconies.

Should it be determined that any prohibited things has taken place in guest room, The Hotel will inform Police; cleaning fee, places on the guest before or after check-out.

 

Cancellation Policy

All confirmed reservation not cancelled at least one week (7 days) prior to arrival (Defined as 11.00 AM local time week prior) will be responsibility of the traveller.

Cancellations received within the 7 days (week) period, the amount will not be refundable.

Rooms cancelled before 7 days will be refunded 50% of the amount.

 

Check In/Out Policy

Check in time is 11.00 AM

Check out time is 10.00 AM.

Late checkout requests may be made through the front desk only, and are subject to determination based on Hotel occupancy. Additional charges may apply.

 

Children Policy

Children 5 yr and under are free if using existing bedding.

 

Hotel Payment Policy

In order for guest accommodation to be confirmed, at the time of check-in, sufficient credit credentials for payment of accommodation must be provided through the authorisation of a debit or credit card.

When a debit or credit card is presented for authorisation, please be advised that a credit hold in the amount of guest room charges, applicable taxes and a provision for incidental charges will be places on the banking account. Cash payment upon check-in is acceptable.

Please note than sometime netbanking or internet facility is not available. At that time no debit or credit card swiping or netbanking payment gateway is working, then all guests are requested to pay amount in cash.

 

Minimum Age Requirements

All guests must be 18 years or older to confirm guest room accommodation. A valid photo ID must be presented at the time of check in for age verification.

 

Pet Policy

Guide dog are allowed. Please advise when making a reservation if bringing a guide dog.

Please note that they are chargeable.

 

Smoking Policy

100% non smoking facility.

Smoking is not permitted anywhere within the hotel.

 

Tax, Fee and Service

As per Government rules per night.

 

Third and Extra Person

Room rates are listed for single/double/three occupancy.

Additional adult or 5 yr above sharing a room will incur a charge as per rules, per night, per person, upto four in a room.